Are you the victim of a ransomware cyberattack?
Secure the recovery of your data without paying the ransom.
Trusted for over 25 years, with more than 130,000 successful recoveries.
Receive a quick assessment. Contact our 24/7 emergency response unit now.
Strict contractual confidentiality. Fully secured internal network.
Trusted ransomware data recovery experts since 2019.
We recover encrypted or deleted files, even in the most complex situations.
- Supported hypervisors : VMware ESXi, Microsoft Hyper-V, Proxmox, and more.
- Virtual machine : static or dynamic (vhdx, vmdk)
- Database systems: Microsoft SQL Server, MySQL.
- Backup : Veeam (vbk) , Acronis
- NAS / RAID servers : Dell, HP, Synology, Qnap
- Ransomware groups : Qilin Akira Lockbit Lynx Dragonforce ...
Reduce your financial losses thanks to our fast response and cost-effective recovery services.
- In most cases, our intervention costs three to five times less than paying the ransom
- 24/7 emergency support: first recovery results within 24 to 48 hours
- Dedicated R&D team dedicated to this activity
- "No Recovery, No Fee" service guarantee
Recovery of inaccessible data
Our experts use proprietary tools and specialised techniques designed to recover data encrypted by ransomware attacks.
on hypervisors, virtual disks, backup files and databases.
and data recovery following accidental or malicious deletions.
by leveraging faulty decryptors provided by the attackers.
damaged during the decryption process.
based on earlier or alternative data versions that remain unaffected.
using secondary data sources such as tape backup media and cloud environments.
A message from our Laboratory Director
Jean Camille Lebreton
“Regardless of the scale or criticality of a ransomware attack, our data recovery solutions are designed to maximise probability of restoring data as quickly as possible and with a high level of effectiveness. We strongly recommend to contact SOS Ransomware as early as possible in order to optimise recovery operations,whether or not discussions have already taken place with the malicious third party. We offer an initial,no-binding consultation to help us assess the situation, define priority actions to take and explore available recovery alternatives that are faster and more cost-effective for you. Furthermore, it is important to stress that paying the ransom provides you with no guarantee of obtaining a functional decryption key, nor restoring access to the compromised data.”Our recovery process
initial assessment
Defining the technical scope and recovery priorities during a technical call — the first phase of an effective data recovery process.
Assessment performed remotely or via physical transfer, with diagnosis completed within a few hours of data receipt.
Priority data extraction, integrity testing and generation of a recovered file inventory, followed by secure restoration and resumption of operations.
Tailored solutions for every industry
SOS Ransomware is an expert in advanced data recovery for the IT and cybersecurity industries
We work with both in-house IT departments and outsourced service providers, ranging from small specialist firms to large IT services companies. We have developed a strong partner network.
Incident response firms partner with SOS Ransomware because we operate at the core of the IR process, often working in parallel while negotiations are ongoing. We also collaborate with leading French CERT teams.
We support remediation teams in restarting business operations by closely coordinating our efforts.
Digital forensics firms collaborate with SOS Ransomware thanks to our in-depth understanding of their processes. We place our expertise at the service of evidence acquisition and analysis, including: $MFT, $LogFile, browser logs, antivirus logs, RDP logs, registry, Prefetch, EVTX files, …
We have established ourselves as a key partner for firms requiring rapid intervention to assess the complexity of data loss and the associated risks.
Fully aware of the financial impact of business interruption and the need for rapid operational recovery, we provide a reliable & viable alternative to ransom payment.
Why choose SOS Ransomware?
With over 250 ransomware cases handled annually, our tools and processes have been continuously adapted to deliver results.
We have been developing dedicated tools for post-ransomware data recovery since 2019.
Our emergency response unit is available 24/7. Our software and servers are regularly updated to accelerate recovery results.
We offer to demonstrate our expertise through a free analysis of a single file (VM, backup or database). Simply send it to us.
The solution for recovering your data
Since 2001, we’ve been involved in a wide range of data loss scenarios, from damage with data loss to ransomware encryption.
The ransomware business started in 2019 and has required us to evolve our techniques significantly. These complex cases require us to intervene on all levels of infrastructure: servers, virtual machines, files and backups.
We have developed a suite of software that enables us to recover data encrypted by ransomware from databases, RAID systems, storage systems (NAS, DAS, SAN), virtual machines, servers, backups etc.
Our tools enable us to process files remotely.
Recovery of data and files encrypted by Ransomware.
Data recovery on RAID 0, 1, 5, 6, 10, 50, 60, JBOD and more.
Recovery from SQL Server, Oracle, MySQL, Maria DB and other databases.
Data recovery in VMDK, VDI, VHD, Hyper-V and other environments.
Is your business at a standstill, or is your IT system paralysed?
How do you respond to a Ransomware incident?
Don’t panic, all is not lost – far from it!
SOS Ransomware is at your side throughout the data recovery process and the resumption of your activity.
We recommend that you take the following steps now.
Contain the infection by isolating your machines from the Internet
Don't try to contact your attackers, don't pay the ransom
Don't wait, our teams know how to act
Why can SOS Ransomware help you?
With over 250+ ransomware cases, we have adapted our tools and processes to achieve success.
Since 2019, we have been developing our tools specifically for recovering data from Veeam, Acronis, Arcserve, Synology backup files.
Our software has been rewritten to process Veeam files even faster. Our emergency service is available 7/7/365
We offer to prove our expertise with a free analysis of a Veeam file of your choice. Just send it to us.
Testimonials
Customer testimonials
How urgently do you need your data recovered?
We provide tailored service offers aligned with your requirements and budget.
- On-call service
- 24/7/365
- Dedicated team
- Average turnaround time: 1 to 3 business days
- Priority handling during working hours
- One dedicated expert
- Average turnaround time: 3 to 7 business days
- Processing during working hours
- One shared expert
- Average turnaround time: 7 to 14 business days
Ultra-fast 24/7 data recovery with SOS Ransomware. Our emergency response team is deployed within 60 minutes to secure your safe data recovery.
01 84 60 41 12 (24/7),
Standard call rates apply
Initial response within one hour
1- Fill in the form
2- Use Whatsapp for emergencies
On receipt of your form, we will organize a technical discussion with our experts to determine the best options for supporting you.
How fast do you need your data?
We offer flexible service packages to meet your unique needs and budgetary considerations.
- On-call processing
- 365/24
- Dedicated team
- Average processing time of 1 to 3 working days
- Priority processing within working hours
- 1 dedicated engineer
- Average processing time 3-7 working days
- Processing during working hours
- 1 shared engineer
- Average processing time 7 to 14 working days
Our recovery process
We have over 20 years’ experience in data recovery. Call on the n°1 service, our expertise enables us to provide you with a very high level response. We have cutting-edge knowledge of the different types of ransomware and the techniques used to combat them.
Definition of the technical scope and priorities to be recovered during a technical telephone interview. The first phase in effective data recovery.
We take care of your storage media. We carry out systematic cloning so as not to damage the evidence in the event of an investigation.
Extraction of priority data, validity testing and creation of a list of recovered files. Then secure restoration and resumption of activities.
Give yourself every chance of recovering your data with SOS Ransomware
Call us as soon as possible! Don’t take any more risks! Any hasty decision based on panic can considerably reduce your chances of recovering your data.
SOS Ransomware
The Ransomwares we are regularly confronted with.
Play ransomware, also known as PlayCrypt, stands out for its intermittent encryption and double extortion tactics. Active since 2022, it has targeted over 787 organizations worldwide
The digital enemy to watch out for in 2025... Akira ransomware, emerging in 2023, has quickly become notorious for its double extortion tactics.
RansomHub, a Ransomware-as-a-Service operation, has rapidly gained prominence since its emergence in 2024. Known for its double-extortion tactics and advanced encryption.
Get super-fast 24/7 data recovery with SOS Ransomware! Our emergency unit is in action in less than 60 minutes, guaranteeing the safe return of your data.
Specialised laboratory
Our technical capabilities
Our laboratories are equipped with 6 servers, 4 of which can copy 120 disks simultaneously. The largest volume processed to date is a 1 Po (1000 TB) server.
We bring your essential files back to life, from spreadsheets to multimedia content on all types of operating system.
We have unrivalled expertise in restoring all types of backup, including Acronis, Altaro, Arcserve, Veeam, Synology ActiveBackup & HyperBackup, Easus, Nakivo, Quest, Actiphy.
We specialise in data recovery for a wide variety of virtual machines such as VMware, Docker, Citrix and Microsoft.
We have developed our own tools for working on the most complex RAID systems. Our subsidiary Recoveo Software publishes software for
SOS Ransomware displays
+ Over 80% success rate
Our team of 25 experts, with more than 100,000 successes to their credit, are putting all their resources and skills to work to ensure your digital security!
+33 7 74 77 62 57 (24/7),
Or +33 1 84 60 41 12
We'll get back to you within the hour..
FAQ
Frequently asked questions
This FAQ provides clear and concise answers to the most frequently asked questions about ransomware, decryption, and how we intervene.
Contact our emergency response unit immediately (24/7/365)
In the event of a suspected ransomware attack, contact our emergency experts immediately using the numbers below:
+33 6 08 68 94 98
+33 1 84 60 41 12
The on-call team will respond as quickly as possible, usually within a maximum of 2 hours.
Discuss priority needs and the affected technologies.
Reception, Cloning and Diagnosis
The team immediately begins cloning the affected drives using a secure procedure.
A rapid analysis is carried out to determine the extent of the damage.
An assessment of the chances of successful recovery is then provided.
Data Recovery
Affected files are extracted from servers or NAS systems.
A comprehensive list of recovered files is produced.
The client validates the recovered files.
Recovered data is securely returned to the client.
Acting quickly in the event of a ransomware attack is essential to maximise probability of successful data recovery.
Our service offering is structured around several key criteria:
Capacity: the volume of data to be processed (storage capacity, number of files, etc.).
Technologies: file systems, operating systems, virtualisation platforms, backup software, and related technologies.
Responsiveness: three service levels are available — on-call, emergency or standard.
Our cost is generally between two and ten times lower than the cost of paying the ransom.
Key steps to take in the event of a ransomware attack
Network isolation
As soon as a computer appears to be infected, immediately disconnect it from the network and from any external storage devices to prevent the ransomware from spreading.
Infection identification
Use tools such as ID Ransomware or No More Ransom to identify the type of ransomware involved and better understand its behaviour and propagation method.
Caution during intervention
Avoid any hasty actions on servers, such as reformatting or running antivirus tools, as these actions may compromise data recovery efforts.
Backup management
Stop automatic backups
This prevents clean data from being overwritten by corrupted or encrypted files.Secure handling of backups
Only use trusted, isolated systems to check backups, and never restore data onto an infected server.Response to compromised backups
If backups have been altered during the attack, immediately shut down the affected systems to prevent further damage.
Engage data recovery experts
If your backups are unusable, a specialised data recovery laboratory can provide a viable alternative. The objective is not necessarily to decrypt infected files, but to identify and recover usable data from various storage sources.
Each ransomware incident is unique and requires a thorough audit of the storage environment.
By following these steps, you significantly increase your ability to manage a ransomware attack effectively and maximise your chances of successful data recovery.
Assess impacted data
If storage systems have been compromised, it is essential to identify and assess the affected data. This includes determining file types, data criticality, the most impacted services and users, as well as the storage locations involved.
Engage a specialised laboratory
A data recovery laboratory may be able to retrieve files from servers or backup systems affected by a ransomware attack.
Recovery success rates may vary depending on the type of ransomware involved, the actions taken immediately after the attack, and the expertise of the data recovery laboratory consulted. Caution is required, as improper handling at an early stage can reduce the average recovery success rate by up to 90%.
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